Deposit:

Every appointment includes a consultation before your service. A $100 NON-REFUNDABLE DEPOSIT is required to book an appointment. All deposits are non-refundable and non-transferable.

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Late:

There is only a 15-minute grace period for each appointment. Any client arriving more than 15-minutes after their appointment time will be considered a missed appointment. Your appointment will be cancelled & no refund will be given. Please understand that the salon has to honor and respect all client appointment times, so this policy is strictly enforced.

Cancellation:

Please provide a cancellation notice 24-hours prior to your appointment. This is required in order to avoid the cancellation fee of $50 and forfeiting your $100 deposit. Clients giving 2-hours or less notice to cancel their appointment will be charged the full amount of service.

Before your appointment:

• Please do not consume coffee 24 hours before your appointment
• Do not consume any stimulants, alcohol, aspirin, ibuprofen or blood thinners 24 hours before your appointment
• Do not use any Retin A skincare products 48-72 hours before your appointment.

Do not book an appointment if:

• You are under the age of 18
• You are pregnant or nursing
• You are taking blood thinning medications (Doctor's note required prior to appointment)
• You have viral infections or diseases or a diabetic (must have a note from your Doctor before any procedure is done)
• Are allergic to lidocaine, prilocaine, benzocaine, tetracaine or epinephrine (topical numbing creams) or latex gloves. You must let 'Q' know before you book.